Discovery & Research

Every Project Starts with Discovery

This is the first step in our five-step UX-led process, where we identify business goals, users and their needs, project requirements, features and functionality, content, integrations and priorities, to name a few.

What we learn here shapes the technology we recommend and the structure and functionality we take into the design phase.

Explore our UX process →
Every Project Starts with Discovery Process — our five-step UX-led process, with Discovery as step one

The Right Level of Discovery for Your Project

We know the right questions to ask to uncover your requirements and priorities, define what needs to be built and determine the right way forward.

  • Base Discovery

    Every project starts here. We work through:

    • Business & goals
    • Users & their needs
    • Requirements
    • Features & functionality
    • Content
    • Integrations
    • Priorities
  • Discovery Workshops

    For projects that benefit from working through requirements together, we run focused workshops to explore, discuss and make decisions as a team.

    • Requirements & deliverables
    • Ideas & opportunities
    • Features & functionality
    • Priorities & roadmapping
    • Team alignment & decisions
    • Operational & marketing alignment
  • Multi-Day Deep Dive Workshops

    For larger or more complex projects that require more time, people or areas of the business to be involved.

    We expand the discovery process across multiple sessions, giving us time to explore requirements in greater depth, involve key stakeholders and work through more complex decisions before defining the way forward.

Digital Blueprints

Plan It Right Before You Build

We define what you need, how it works and the right technology to bring it to life, with a clear roadmap for design and development.

Explore Digital Blueprints →
  • Requirements, features & functionality defined
  • The right platform & technology recommended
  • Options, costs & trade-offs evaluated
  • A clear roadmap for implementation

Have a Project in Mind?

Whether you know exactly what you need or you're still working through the requirements, we can help define the right place to start.

Discuss Your Project →