Your Digital Partner After Launch
Launching is rarely the end of the work. As your business evolves, your website, store or digital product needs to evolve with it.
Our ongoing partnerships give you continued access to senior design and development expertise — without needing to build an internal digital team.
Discuss a projectOngoing Development
New functionality, features, integrations and improvements as your business evolves.
UX & Design Improvements
Refining existing experiences, adding new interfaces and improving areas based on how the platform is being used.
Maintenance & Technical Support
Updates, fixes, troubleshooting and technical oversight to keep things working properly.
Performance & Accessibility
Ongoing improvements to performance, usability and accessibility.
Integrations & Systems
Extending connections with CRMs, APIs, third-party platforms and other business systems.
Advice & Direction
Senior input when you need to make decisions about technology, functionality or what to tackle next.
Ongoing Support Options
Essential Care
Keep your website maintained, secure and running smoothly.
- Software updates & maintenance
- Backups & technical checks
- Bug fixes & troubleshooting
- Minor content & website changes
Business Care
Ongoing improvements to your website or online store as your business grows.
- Everything in Essential Care
- UX & design improvements
- New pages & functionality
- Performance & accessibility improvements
- Integrations & technical support
Growth Partnership
A dedicated design and development partner for ambitious, ongoing digital growth.
- Everything in Business Care
- Dedicated development capacity
- Custom features & integrations
- UX & product development
- Strategic planning & prioritisation
- Regular progress & planning meetings
Support is tailored to your requirements, with agreed scope, capacity and priorities. Larger projects are quoted separately.
Frequently Asked Questions
Can you support a website or application you didn't build?
Yes, depending on the platform and its condition. We'll review the existing setup before recommending an appropriate support arrangement.
What's included in ongoing support?
It depends on your agreement. Support can cover maintenance, technical fixes, UX improvements, development, integrations and ongoing advice.
Can we change our level of support?
Yes. We can review your requirements and adjust the arrangement as your needs change, subject to availability and agreement.
What happens if we need a larger feature or redesign?
Larger projects are scoped and quoted separately so the requirements, timeline and costs are clear before work begins.
Looking for an Ongoing Digital Partner?
Whether we've built your platform or you're looking for experienced support for an existing one, we can help you maintain, improve and extend it over time.
Discuss Ongoing Support →